Contact us
We’re happy to help. Write to us in English, Korean, Japanese, German, French or Spanish.
| What about | Where |
|---|---|
| Help with Swoonfic or your account | [email protected] |
| Questions, partnerships and press | [email protected] |
| Privacy and your data | [email protected] |
| Safety, a report or a user under 18 | [email protected], or Report in the message menu |
| Purchases, refunds and subscriptions bought in the App Store | Apple support |
| Purchases, refunds and subscriptions bought on Google Play | Google Play subscriptions |
When you write about your account, send it from the email you sign in with. We will never ask for your password or a sign-in code.
We usually answer within two working days.
SwoonTech Inc.
If you are in danger, please don’t wait for an email: see Safety for crisis lines.